Formal complaint letter template

Name and Surname of the Sender
Address of the Sender


Name and Surname proceed with the title
Company Address



Formal complaint against [name of lawyer or law firm]


Dear Mr/Mrs/Ms [name of the law firm contact]


I am writing to make a formal complaint against [name of lawyer]. My complaint is that they failed to afford me with a agreeable service when…

{explain what the attorney had been hired to do for you}


[for example dealing with the sale or purchase of a real estate]

say when this was [specific dates when the problem occurred].


My complaint is that  [list what you think went wrong or wasn’t done In the proper manner. Be as understandable as you can. It can help to make it short and to the point]

This situation has caused me [describe the impact this matter has had on you, your family or others who have been affected by the problem]

In my view, you should … [describe what you think the attorney should do to put things right. Apologise? Return documents they’ve been holding on to? Do more work to put things right? Pay you some funds to compensate you for something you have lost as a result of their deprived service?].

I understand that you are required to respond formally to my complaint. I shall follow up this letter if I do not hear back from you by [give a date in about seven days’ time].


In the meantime, if you need any further information from me, please telephone me on the above number]. I look forward to hearing from you in the very near future.



Yours sincerely