Name and Surname of the Sender
Address of the Sender
Name and Surname proceed with the title
Formal complaint against Faulty Delivery
Dear Mr/Mrs/Ms [Specify the last name if familiar]
On March 19 I purchased a box of letterhead stationery for our central office in London, UK. We received your shipment within one week, but the letterhead carried another firm’s address.
I am returning the stationery under separate cover, with the needed modification noted. I will be grateful for your sending me the correct stationery ASAP. Furthermore, I trust you will credit my account with 32 GBP, the cost of returning the stationery.
Thank you for your attention to this matter.
[Signiture] and [Stamp of the company]