Company name Street Name and Number Postcode and City Country (State) MM/DD/YYYY     Company name Name ad Surname of the responsible person Street Name and Number Postcode and City Country (State)       RE: Cancellation of Backorder   Dear Ms./Mr. [Last Name]   With this letter we hereby confirm to receive your receipt of the items we dispatched to you and notice to cancel procurement of items which are backordered.   In line with above, we will issue you a refund as soon as we finalize administrative procedures necessary to execute refund to your account.   We take this opportunity to express our gratitude for having you as our customer. Moreover we are enclosing you our new catalogue for your review. We hope you will find interesting items that will suit your business needs.   Thank you for your patience and understanding and