With formal complaint letter about poor hotel facilities you are notifying the hotel about issues you have encountered during your stay there. The complaint letter about poor hotel facilities details issues experienced and gives the request to the hotel to make improvements prior to your next visit, or sends a call for action. One of the options may be request for full or partial reimbursement. In the complaint letter about poor hotel facilities you should list all facilities for which you consider quality level was lower than advertised on their website or on the website of booking agency. Below you can find example of the letter which a guest sent to hotel complaining about room quality. 654